Frequently Asked Questions

We offer a range of personal styling services including wardrobe consultations, personal shopping, style education, special event styling, and comprehensive style transformations. Each service is customized to meet your specific needs and style goals. Visit our Services page for detailed information on each offering.

Our service pricing begins at $199 for specialized offerings and ranges up to $899 for our comprehensive style transformation package. Each service is priced according to the time involved and value provided. We're transparent about all costs upfront, and there are never any hidden fees. You can find specific pricing on our Services page.

Not necessarily. Our Wardrobe Refresh service focuses on maximizing your existing wardrobe, while our shopping services obviously include new purchases. We always respect your budget and never pressure you to buy items you don't love or need. Many clients are surprised by how many new outfits we can create from their existing pieces.

The best service for you depends on your specific needs, goals, and current wardrobe situation. During your initial consultation, we'll discuss your objectives and recommend the most appropriate service. If you're unsure, our Wardrobe Refresh service is an excellent starting point for many clients, as it helps identify your needs and can inform future styling decisions.

Absolutely! Our styling services make thoughtful gifts for loved ones. We offer beautifully presented gift certificates for all our services. The recipient can then schedule their session at their convenience. Contact us for more information on gift options.

Our process typically follows five key steps: Discovery (initial consultation), Assessment (evaluating current wardrobe if applicable), Action Plan (developing a strategy), Implementation (shopping, organizing, etc.), and Education (providing guidance on future style choices). The specific process varies slightly depending on the service, but we always begin with understanding your needs and preferences before making any recommendations.

Session duration varies by service type. Wardrobe consultations typically last 3-4 hours, personal shopping sessions are 4-5 hours, and style education sessions are approximately 2 hours. We're flexible and can adjust timing based on your needs and energy levels during the session.

During a wardrobe consultation, we review your existing clothing items, identifying what works well and what doesn't. We help organize your wardrobe, create new outfit combinations from existing pieces, and identify gaps that could be filled to maximize versatility. We'll also recommend items for alterations or donations if appropriate. The session takes place in your home, allowing us to work with your entire wardrobe.

Personal shopping begins with a pre-shopping consultation to understand your style preferences, needs, and budget. We then select appropriate stores and pre-shop when possible to identify potential items. During the shopping session, we guide you through trying on carefully selected pieces, providing honest feedback and styling advice. We help you make informed decisions about purchases, ensuring each new item integrates well with your existing wardrobe.

Yes, absolutely. We work with clients across all budget ranges and pride ourselves on finding the best value at every price point. We'll recommend stores and brands that align with both your budget and style preferences. Our focus is always on quality, versatility, and longevity of items rather than simply chasing trends or brand names.

We recommend booking at least 2-3 weeks in advance to ensure availability, especially during busy seasons. For special event styling, we suggest booking 4-6 weeks before your event. That said, we understand that sometimes style needs arise unexpectedly, and we'll do our best to accommodate more urgent requests when possible.

We understand that schedules can change. If you need to cancel or reschedule, we require 48 hours' notice to avoid a cancellation fee. Cancellations with less than 48 hours' notice are subject to a 50% charge of the service fee. No-shows or cancellations on the day of service are charged the full service fee.

Wardrobe consultations take place in your home to allow access to your entire wardrobe. Personal shopping sessions occur at selected retail locations in the Calgary area, which we'll determine based on your style preferences and budget. Initial consultations can be conducted either at our studio in Calgary, virtually, or at your home, depending on your preference.

Yes, we offer virtual options for many of our services, including style consultations, wardrobe assessments (with client photos), and shopping guidance. While in-person services allow for the most hands-on experience, our virtual options provide flexibility and convenience, especially for clients outside the Calgary area or those with busy schedules.

For wardrobe consultations, we ask that you have all clothing items clean and accessible. For personal shopping, wear comfortable clothes that are easy to change in and out of, and bring any key items you'd like to coordinate with new purchases. For all services, we'll provide specific preparation guidance when you book. The most important preparation is to come with an open mind and clear goals for what you'd like to achieve.